FAQ
Frequently Asked Questions
Calmora™ Calming Charm
Q: What is Calmora™ and how does it help my dog?
Calmora™ is a gentle, natural calming charm that clips onto your dog's collar to help soothe anxious, restless, or overstimulated pups — no training, no shock, no stress. Whether your dog struggles with thunderstorms, separation anxiety, car rides, vet visits, or busy environments, Calmora™ works quietly in the background to help them feel steady and settled. It's 100% natural, gentle by design, and safe for dogs of all sizes and breeds.
Q: How does Calmora™ actually work?
Calmora™ releases a subtle, calming aroma designed to mimic the natural signals that help dogs feel safe and secure. Your dog carries it wherever they go, so the soothing effect travels with them — at home, on walks, at the park, or in the car. No pills, no drops, no fuss.
Q: How long does one Calmora™ charm last?
Each charm is designed to stay effective for up to 4–6 weeks with regular wear. After that, simply replace it with a fresh one to keep your dog feeling their best.
Q: Is Calmora™ safe for puppies and senior dogs?
Yes — Calmora™ is 100% natural and safe for dogs of all life stages, from young puppies to seniors. It contains no medication, no chemicals, and no ingredients that need to be ingested. If your dog has a known medical condition, we always recommend a quick chat with your vet first.
Q: How do I use Calmora™?
It couldn't be simpler. Just clip the charm securely onto your dog's collar or harness and let them wear it as they normally would. There's nothing to apply, nothing to feed, and nothing to train — the calming effect starts working straight away.
Q: Will it work for every dog?
Every dog is different, but most pet parents notice a calmer, more settled dog within the first few days of use. Calmora™ is especially helpful for dogs dealing with anxiety triggers like fireworks, storms, travel, grooming, or being left alone.
Q: Can my dog wear Calmora™ all the time?
Absolutely. Calmora™ is lightweight, waterproof-resistant, and designed for everyday wear. Your dog can wear it during walks, play, and rest — just remove it during bath time to make it last longer.
Q: What if my dog doesn't respond to it?
We stand behind every Calmora™ charm. If you don't notice a difference in your dog's mood or behaviour, get in touch with our team and we'll make it right.
Shipping & Orders
Q: How long does shipping take?
Orders are typically dispatched within 1–2 business days. Standard delivery times vary by location — you'll receive a tracking link as soon as your order ships.
Q: Can I track my order?
Yes. Once your order is dispatched, we'll email you a tracking link. You can also use our Track Order page anytime.
Q: What's your return policy?
We want you to love what you order. If something isn't right, get in touch with our team and we'll make it right.
Still have questions? Contact us — we're happy to help.